Why is Harvey Norman failing in the online commerce arena. This company makes some good arguments for why they are failing in online commerce, and no doubt is making the argument for marketing reasons. The problem is that its just marketing. Harvey Norman has no intent in competing in a retail war with online sellers. It won't because it will alienate its traditional business model because it will show to their clients that there is really no value proposition for most people to buy in-store. Why? The reason is that unless you get store assistance or easy credit, or need the product now, there is no reason to buy at a store.
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